Frequently Asked Questions

Find answers to common questions about our products and services.

Yes, we offer free shipping on all orders.
Processing time is usually 1–3 business days. Delivery typically takes 7–14 business days, depending on your location.
Yes. Once your order is shipped, you will receive a tracking number via email.
Please contact us as soon as possible. If the order has not yet been processed, we will do our best to assist you. You can reach us anytime at info@lumavibes.net